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‎01-08-2018 10:26 PM

HP Recommended
Product: HP ENVY 17-j000 Notebook PC series
Operating System: Microsoft Windows 8.1 (64-bit)

I have a different problem with the Realtek RTL8188EE 802.11 bgn Wi-Fi Adapter.  It will not recognize a 5 gig network.

 

I have version 2023.48.1130.2016 (12/29/2016)

 

I have not upgraded to Windows 10.

 

I'd appreciate any suggestions about fixing this problem.

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-09-2018 12:51 AM

HP Recommended

@S0annoyed

 

It ONLY supports 2.4GHz and will NEVER recognize 5.0GHz network, no matter what you do unless you change to a different wifi card.

 

Unfortunately your machine was built around mid 2013 therefore the chance to change to a newer wireless card is very slim to none. Option:

 

      https://www.lifewire.com/top-wi-fi-usb-adapters-2377825

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎01-09-2018 12:51 AM

HP Recommended

@S0annoyed

 

It ONLY supports 2.4GHz and will NEVER recognize 5.0GHz network, no matter what you do unless you change to a different wifi card.

 

Unfortunately your machine was built around mid 2013 therefore the chance to change to a newer wireless card is very slim to none. Option:

 

      https://www.lifewire.com/top-wi-fi-usb-adapters-2377825

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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