08-27-2019 06:00 AM - last edited on 08-27-2019 08:55 AM by Cheron-Z
i am using HP notebook 15 r243tx and using the same adapter.
my adapter stop working randomly then i reinstall it and after restart it seems well but the problem starts any random time when use the laptop i am bit harassed plz suggest something
08-29-2019 05:00 PM
Welcome to HP support community.
I have a few steps to resolve the issue:
Since you've already reinstalled drivers, I would recommend using an Ethernet cable (Wired) and update your Wi-Fi drivers using this link
Update the bios by visiting this link or through support assistant using an Ethernet cable.
Now try to connect to the internet wireless.
The best way to resolve the issue is by using the HP Guided Troubleshooter:
Click here to access it (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
I am an HP Employee