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- Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter

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12-16-2023 09:02 AM - edited 12-16-2023 09:04 AM
I have an HP machine with an Intel Core i5 7th generation processor. I've installed a 64-bit version of Windows 10. I'm facing a persistent issue that significantly affects my experience. The problem is that my Wi-Fi adapter driver keeps stopping on its own. Whenever I encounter this issue, I find the Wi-Fi adapter driver in Device Manager marked with a yellow icon. To resolve it, I uninstall the driver and then reinstall it. However, it only works for a few minutes before the problem occurs again. What could be causing this issue? How can you help me fix this frustrating problem?
Driver Name is:
Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter
12-19-2023 01:32 PM
Hi @Mathan_lal_010,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I see that you are facing an issue with the wifi driver for your Laptop.
Follow the below steps to fix the issue.
-Perform a power drain on your PC.
1) Unplug the power cord from the PC & wall.
2) Disconnect the power cable from the AC adapter if it is a detachable part and keep it aside.
3) Press and hold the power button down for 15 seconds and release the power button, wait for about 30 seconds.
4) Plug the power cord back into the AC adapter, then connect it to the wall and to the charging port on your PC.
5) Power on the PC and update the BIOS for your PC by clicking on the link.
Make sure you keep only the charger plugged in while updating the BIOS for your PC.
Click on the + sign next to BIOS and then download the file.
Open the file and follow the on-screen instructions to complete the update.
-Install all the pending updates for the Windows operating system following the below steps.
Go to Start > Settings > Update & Security > Windows Update and select Check for updates. If the upgrade is available for your device and you want to proceed, download and install it.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee