Realtek RTL8723DE 802.11b/g/n PCIe Adapter Sound lags with wireless bluetooth

[jmbrown1229]

I would like to know what the work around was for this issue. I am having the same issue with my PS4 Bluetooth connected controllers. 

Thanks!

[A4Apollo]

Hi! @jmbrown1229,

Have you tried checking with an external speaker?

Please share the product number of the PC to assist you better.

Try the steps recommended below.

Go to Windows Device Manager > Sound, video and game controllers section.
In the list of audio device drivers, look for Realtek High-Definition Audio. This is the device driver for BeatsAudio (a little bit sneaky, wouldn’t you say?).
Right-click and select Disable. The downward arrow displays on this driver, indicating it is disabled. (NOTE: At this point, you won’t be able to play any music files.)
Right-click and select Update Driver Software.
Select Browse my computer for driver software.
Select Let me pick from a list of device drivers on my computer.
You should see a window that says Select the device driver you want to install for this hardware. NOTE: If you see a window that says something like This is the best driver for this device, exit the window and repeat steps 4, 5, and 6.
In the Model box, highlight High Definition Audio Device (this is the substitute audio device driver) and click Next.
At the Update Driver Warning window, click Yes. You should see a confirmation window with High Definition Audio Device displayed. Click Close.
In the list of audio device drivers in the Sound, video and game controllers section, you’ll notice that the High Definition Audio Device now displays instead of Realtek High-Definition Audio.
At the prompt to reboot, click Yes.

If the issue still persists try the steps recommended below.

background intelligent transfer service (BITS) transfers files (downloads or uploads) between a client and server and provides progress information related to the transfers. If the BITS service is turned off, windows update may have problems delivering files to your computer.

Start the BITS service click start, and then click run.

Type services.msc in the open box and then click ok.

Right-click background intelligent transfer service, and then click properties.

On the general tab in the startup type box, click Automatic, and then click apply.

In the service status section of the properties dialog box, verify that the BITS service is started. if it is not started, click start.

Click apply, and then click ok.

Also, uninstall the audio drivers from device manager and install the latest audio driver and BIOS using HP support assistant and check if it helps.

Refer this article to know more information about using the HP support assistant. Click Here

Try updating windows to the latest version.

Windows Update is a utility that keeps your PC safe and your hardware drivers freshly updated.

1. Type “Windows Update” in your search box and click on “Check for updates”

2. In the Update & Security settings page, click “Check for updates”

Let me know if this works!

Have a great day! 🙂

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