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HP Recommended

I dont understand how to open installing links in my computer if the wifi connections are not working

1 REPLY 1
HP Recommended

Hi:

 

The only suggestion I can offer would be to download the latest W10 wifi driver for that model card from the link below with another Windows PC.

 

https://ftp.hp.com/pub/softpaq/sp135501-136000/sp135885.exe 

 

Copy the driver file to a USB flash drive, plug the flash drive into your PC with the Realtek wifi adapter, run the file and see if updating the driver gets the wifi to work again.

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