• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
15BS015DX
Microsoft Windows 10 (64-bit)

I want to replace the AC8723DE by a combo in a 15BS015DX. I read a similar thread "Replace Wifi Card (HP 15-bs 114 ng)" and there they advised "For more details, refer to the service and maintenance guide: . It's the same sevice and maintenance guide I got when i folowed the support page. (http://h10032.www1.hp.com/ctg/Manual/c05493257.pdf). There I find for Wlan:

WLAN module

Description Spare part number

Intel Dual Band Wireless-AC 7265 802.11AC 2x2 WiFi + BT 4.2 Combo Adapter (non-vPro)901229-855

Realtek RTL8723DE 802.11 bgn 1x1 WiFi + BT 4.2 Combo Adapter927230-855

Realtek RTL 8188EE 802.11 bgn 1x1 WiFi Adapter927235-855

Intel Dual Band Wireless-AC 3168 802.11 ac 1x1 WiFi + BT 4.2 Combo Adapter863934-855

Intel Dual Band Wireless-AC 9461 802.11 AC 1x1 WiFi + BT5 Combo Adapter (non-vPro) (MU-MIMO supported)L25889-005

 

I installed the latest driver and it supports the AC9461.

 

The problem is simple: it's not recognised... So I wonder if I have a bad Wlan module or is it not supported?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

The Intel Dual Band Wireless-AC 9461 is a unique wifi card that only works with certain processors.

 

It is what is known as a CRF (Companion RF) card.

 

In short, it is not a 'complete' standalone wifi card and requires something in the processor to allow it to work.

 

That card will only work in the specific models that it came with.

 

You can upgrade to this dual band AC wifi card which works with one antenna cable that is not listed in the service manual...

 

Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) HP part # L17365-005.

 

You can find this model on eBay, or Ali Express.

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15

 

The card has the same throughput as the RTL8723DE card on the 2.4 GHz wifi band, but on the 5.0 GHz wifi band with an AC router, it has a maximum throughput of 433 MBPS.

 

It also has the same performance specs as the AC-9461.

 

 

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

The Intel Dual Band Wireless-AC 9461 is a unique wifi card that only works with certain processors.

 

It is what is known as a CRF (Companion RF) card.

 

In short, it is not a 'complete' standalone wifi card and requires something in the processor to allow it to work.

 

That card will only work in the specific models that it came with.

 

You can upgrade to this dual band AC wifi card which works with one antenna cable that is not listed in the service manual...

 

Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) HP part # L17365-005.

 

You can find this model on eBay, or Ali Express.

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15

 

The card has the same throughput as the RTL8723DE card on the 2.4 GHz wifi band, but on the 5.0 GHz wifi band with an AC router, it has a maximum throughput of 433 MBPS.

 

It also has the same performance specs as the AC-9461.

 

 

 

HP Recommended

RTL8821 has arrived. 20 minutes later and everything is working.  Great! Thanks!

HP Recommended

You're very welcome.

 

That is great news, and thanks for letting us know how your notebook's wifi card upgrade project went.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.