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HP Recommended
HP mt42 Mobile Thin Client (ENERGY STAR)

I AM INSERTING MY AIRTEL SIMCARD INTO KAPTOPS SIM TRAY BUT THE LAPTOP DID NOT DETECT MY SIM

1 REPLY 1
HP Recommended

@ABADAAYBEE 

 

Welcome to the HP Community --

 

Open for Reference

HP mt42 Mobile Thin Client Maintenance and Service Guide 

SIM slot location - Right Side - Pages 4-5

Required WWAN Hardware >> WWAN module >> Page 34 

 

 

The SIM card authorizes you to use your subscribed Network Service Carrier.

 

The SIM card is useless without the WWAN module that must be installed inside the case.

 

 

What?

Most systems do not come with the expensive, necessary, and required WWAN Broadband Module.

 

 

Use your Device Manager to check for the WWAN module.

 

If the Device Manager does not list the WWAN module, your computer does not have the

hardware module installed .

 

=====================================================

Device Manager - WWAN module

Settings > Network & internet

 

If your computer does have the WWAN module,

then

Use the Device Manager to find / display information about an installed WWAN module.

 

 

Control Panel access to Device Manager

 

 

Control Panel > icon view > Device Manager

Tab View 

Select View by action types

Check Show hidden devices

Select Drivers by type

Expand section Network Adapters

Find LT / LTE in list – Note that your module, if listed, might have a different name.

Right-Click on the module > Properties

 

 

Use Settings > Network & internet to display information about an installed SIM card.

 

=====================================================

 

Next,

 

If your computer does has the WWAN antenna wires (as described on Page 6)

and

If the computer does not have the WWAN module (Page 34)

then

The module can be purchased and installed and might provide service with your carrier.

 

Page 13 - Illustrated Parts

The WLAN module and WWAN module are not interchangeable.

The WWAN module is available on select models only.

 

WWAN module
HP lt4120 LTE/EVDO/HSPA+ SnapdragonT X5 LTE Mobile Broadband Module 800870-001
OR

Huawei MU736 HSPA+ with GPS M.2 (NGFF) 822828-001

 

Example - Device Manager - WWAN (Left side) / Settings > Network & internet (Right side)

Device_Manager_Network_Adapter_Mobile_Broadband_Adapter_WWAN_5Device_Manager_Network_Adapter_Mobile_Broadband_Adapter_WWAN_5

 

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Security & Viruses, Software and Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair

Open

HP mt42 Mobile Thin Client

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.