cancel
Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
RajatSati
New member
1 0 0 0
Message 1 of 2
247
Flag Post

Sim card not detected in hp 14s-er

HP Recommended
14s-er
Microsoft Windows 10 (64-bit)

My HP 14s-er laptop can not detect my 4G LTE sim card. Tried updating the driver and checked with two different sim cards but still, it says "Insert Sim" under cellular settings.  It has intel xmm 7360  chip for LTE support.

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 21,825 1,962 2,158
Message 2 of 2
Flag Post
HP Recommended

@RajatSati

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need the product number of your computer.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c03754824

 

Look forward to hearing from you and have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation