Create an account on the HP Community to personalize your profile and ask a question
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
12-24-2020 05:46 AM
Operating System: Microsoft Windows 10 (64-bit)
My HP 14s-er laptop can not detect my 4G LTE sim card. Tried updating the driver and checked with two different sim cards but still, it says "Insert Sim" under cellular settings. It has intel xmm 7360 chip for LTE support.
1 REPLY 1
01-07-2021 08:51 AM
Welcome to the HP Support Community!
I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need the product number of your computer.
Follow the steps in the below article to find the product details.
Look forward to hearing from you and have a great day!
I am an HP Employee
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community