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RichF133
New member
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Message 1 of 2
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Slow WIFI

HP Recommended
Pavilion
Microsoft Windows 10 (64-bit)

Hi,

I have a fast fibre internet connection and normally get a download speed on my HP Pavilion of about 130Mbps using WIFI.

This suddenly slows to around 30Mbps.

I restore the fast speed by clicking on WIFI to turn it off. Then click on WIFI again to turn back on and reconnect.

However after about an hour it suddenly slows again.

Any ideas on how to permanently resolve this please?

(Note: I can only get around 95Mbps using ethernet due to 100Mbps limit on my laptop network card)

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@RichF133 Welcome to HP Community!

 

I understand that you are facing a slow Wifi speed issue.

 

Do not worry. I will try to fix the issue.

 

Here's a few things you need to do, to resolve this issue once and for all: 

  • Disable all firewalls and antivirus programs including windows ten's own firewalls and antivirus programs. 

  • try safe mode with networking to check if the Internet connection is fast there. Try both wired and wireless options. 

  • Link for safe mode with networking is given in my earlier post. Please try that. 

  • Uninstall the existing network adapters and update the bios chipset and network adapters (both wired and wireless) from this link : click here to find and install the same 

  • Please try to change the router's broadcasting channel to another value. try different working channels. that might help for WiFi only. 

  • Try performing a clean boot in windows 10 using this link: Click here for steps 

  • Try this link fixing network connections in windows 10: Click here 

  • Then create a new user profile and try to connect both through WiFi and using a wired connection. 

  • Then as a last ,resort try to perform a system recovery to factory setting and check if this helps after backing up all your files. 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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