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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

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01-01-2022 09:48 AM
I just installed fiber optic cable in my home (1gb speed). All of my devices (Smart TV, smartphones, etc.) now process at the 1gb speed. But, my HP laptop, which improved, now only goes up to 300mbs (up from average 75 mbs). Can anyone tell me why my HP laptop isn't taking full advantage of the 1gb wifi that's now available? Do I need to change any settings? All of my drivers and Windows are completely up-to-date. Thank you.
01-08-2022 11:36 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help,
To get the answer to this question, If you want to utilize the full potential of your Broadband Bandwidth then you might have to change the Wireless Network Card of your Laptop.
Let's update network drivers:
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Go to HP Customer Support.
If prompted, select your country/region, and then follow the on-screen prompts to identify your product.
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Select Software, Drivers and Firmware.
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On the Drivers and Downloads page, select your operating system from the Select your operating system drop-down, and then click Next.
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Select the plus sign+ next to Driver - Network to expand the list of available network drivers.
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Select the network or modem driver update from the list. For example, Realtek RTL8139 LAN Driver Update.
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Click the Download button.
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When the download bar displays at the bottom of your screen, click Save.
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When the download completes, click Run.
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Follow the on-screen instructions to complete the download.
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Restart your computer, and then connect to the Internet.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
01-11-2022 02:22 PM
Thank you for posting back.
Firstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating)
To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates.
Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.
- To open HP Support Assistant, double-click the HP Support Assistant icon
. - Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
- Click Check for updates and messages to scan for new updates.
- Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
- Click the update name for a description, version number, and file size.
- Select the box next to any updates you want to install, and then click Download and install.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee