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Laso1
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Slow connection (Not Responding) to external hard drive

‎04-21-2021 04:48 AM

HP Recommended
Product: HP 15s-eq1000 Laptop PC (1E870AV)
Operating System: Microsoft Windows 10 (64-bit)

I have a relatively new laptop that I have connected to an external hard drive on which I have pictures stored.  The problem is that when I go to work with the pictures (change names) the laptop connection is very slow, i.e. I can change the name of a photo and it can take several seconds for the change to progress - I get a "Not Responding" message.  Its as though the laptop forgets it is connected to the external hard drive.  My previous 5-year old ASUS laptop connected to the same external hard drive was much quicker.

Hoping someone can help me - it is a frustrating problem.

Thanks

Laso1

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