Slow internet on HP Omen only about 10 Mps, please help.

[Josien]

I have a HP Omen that I use for office work. Most of the time the internet connection is barely workable, only up to 10 Mps often even slower. My tiny Lenovo is fine, so I assume it is not the internet connection or Wifi. What can be done to make the Omen work? (I am typing this on the Lenovo, because the Omen is too slow to even upload this question)

[banhien]

@Josien 

What is your Omen machine ? Do you use wifi or something else ? Please use the following way to find out  what is your machine:

                 How to Find Your HP Laptop Model Number

Regards.

[Josien]

Hi Banhien,

It is a Product name : OMEN Laptop 15-en0xxx, Product number : 1L1B1PA#ABG, Software build ID : 20WW1VBT601#SABG#DABG. I use wifi, the internet connection is through fibre. My other computer is fine.

Regards,Josien