01-26-2017 07:24 AM
Anyway, I've had trouble with my laptop since purchased last May, it's still within its 1year warranty. Always has been slow to boot then slow to navigate. Now it's so slow I can't access my network settings and it's not connecting to network, am at home and have connection on other devises. I installed McAfee in June/July after free trial ran out so can't see it being a bug, plus this laptop has always been very slow.
01-26-2017 01:45 PM
Allow me to welcome you to the HP forums!
I know everyone's experience is different, but I quit using McAfee years ago when I slowed my PC to a crawl. I tried other AV solutions and ended up going back to Norton AV, as it did not have the same problems.
One of my relatives has a Win7 PC that also is running McAfee -- and it was running at a snail's pace!
I ran a Windows Diagnostic tool I regulary use on all the Win7 PCs I maintain, and it runs 40 or so steps to check out lots of stuff. Before McAfee was installed, that PC ran all the steps in under 15 minutes. When I reran it after McAfee was installed, it ran for 40 minutes and was only part way through the first step!
So, I checked with the owner, removed McAfee (replacing it with an MS product for the interim), rebooted the PC, reran the same diagnostics, and this time, they completed in a little over 13 minutes.
So no, I can not prove the problem was McAfee, but after I removed it, the PC performance returned to normal.
This might not work in your case, but you can try it.
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP