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HP Recommended
Envy
Microsoft Windows 10 (64-bit)

I can not get the fastest speed from my WiFi network.  I have 250 Mbps from Wave Broadband.

 

All my Apple devices get at or near 250 download but HP Envy is 125 tops, in the exact same location. I have tried everything to no avail.  Any tips??

 

Terry Rooney  [Personal Information Removed]

1 REPLY 1
HP Recommended

@TRooney95648, Welcome to the HP Support Community!

 

For better assistance, What is the exact model of Envy PC you are using?

To know how to detect the product name or number, refer to this document.

Is the PC connected to 2.4GHz or a 5GHz network?

 

For now, let us try these steps that may resolve this issue:

 

Install updates using HP Support Assistant

  1. In the search box, type and open HP Support Assistant. 
  2. Check for updates. 
  3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

 

Update Windows.

Select the Start button, and then go to Settings > Update & Security Windows Update, and select Check for updates.

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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