03-07-2017 09:35 PM
03-07-2017 09:47 PM
A couple of things you can try...
1. Make sure you have the latest W10 Ralink wireless driver installed. Install and restart the PC.
Package contains the driver installation package for the Mediatek (Ralink) wireless LAN Controller in the supported notebook models running a supported operating system.
2. If the adapter disappears from the device manager, see if running this troubleshooting software helps.
This package provides HP Sure Connect (HP Wireless Rescue Tool) for supported models running a supported operating system. HP Sure Connect automatically recovers the driver of a communications device that has stopped functioning.