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12-23-2021 05:34 AM
My HP EliteBook 840 G2 comes with Intel Dual Band Wireless-N 7265 WiFi card that does not connect to new WiFi routers so can you please advise if Intel AC8265 or Intel Wireless-AC 9260 cards will work on this laptop?
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12-23-2021 07:30 AM
I have the same card and it connects with no problem to my new Asus ROG 11000 wifi AX router.
HP does not release any information on what notebooks have BIOS whitelists.
Either of the cards you posted should work if your notebook does not have a BIOS whitelist...the 9260 would be the better choice.
12-23-2021 08:39 AM
Thank you for your input. The card connects to my Netgear R6220 and ASUS RT-AC5300 routers without any issues but not to the TP-Link Archer C80 AC1900 router, maybe because of the Intel Dual Band Wireless-N 7265 has no updated driver from HP site and the driver from the Intel site is old too to support I think. Also, all other computers at home and other smart devices connect to the Tp-Link router.
I have another thread for the WiFi connectivity as well to see if I get any help there while I look for alternate card for WiFi.
That is the reason I was looking for a better card that can connect to newer WiFi AC devices.
How do I know if the BIOS has any whitelist or not?
12-23-2021 08:48 AM
You're very welcome.
Unfortunately, HP does not publish any information regarding what notebooks have BIOS whitelists or not.
Generally, 80 - 90% of notebooks made in 2014 or later do not have them, but there are a few exceptions.
As I replied earlier, I have several desktop and notebook PC's with the Intel 7265 wifi cards installed and they all connect just fine to this model router, which has to be at least as new if not newer than yours.
They are all using the latest wifi driver from the Intel website.
12-23-2021 10:06 AM
Can you please share the link to the updated driver 18.104.22.168 that you installed fo the Intel Dual Band Wireless-N 7265 card so that I can try with that driver.
On my computer, I have driver Ver: 22.214.171.124 downloaded from the Intel site and I could not see any newer driver than this.
12-23-2021 10:25 AM
I have seen that and tried as well but that does not install for the WiFi card Intel Dual Band Wireless-N 7265 and give error "This software package cannot be installed on your system" while my Windows is x64 and I downloaded WiFi-22.90.0-Driver64-Win10-Win11.exe file from the same link you suggested. Can you advise how did you installed the file to get latest driver version?
Also in the same page/link I can see the below note stating a different driver for 7265 Family that I installed to get 126.96.36.199 version.
Note: This software release version does not include new drivers for the Intel® Wireless 7265 Family (Rev.C), Intel® Dual Band Wireless-AC 3160 and Intel® Wireless 7260 Family adapters. Please refer to the following link for latest available drivers here.
12-23-2021 10:31 AM
I guess you have the older 7265 AC hardware revision not supported by the driver.
See if this HP driver works for you.
I may have to work backwards until I can find the newest driver that will work for your notebook's wifi card hardware revision.
12-23-2021 11:03 AM
Thanks for the link.
I downloaded the file sp114211.exe and tried to install and that extracted the files.
Before the above drive was installed the version was 188.8.131.52 from Microsoft.
Looks like the silent installer did not worked as after the command window was closed I checked the driver version and it was still the same. Then I tried to update the driver from device manager and pointing to the extracted folder that gave message "The best driver for your device are already installed"
Computer's WiFi Card Hardware Id: PCI\VEN_8086&DEV_095A&SUBSYS_50008086&REV_48