The wifi icon is not showing and not able to connect laptop with wifi network

[AVIS26]

Hi Support Team,

I am not able to connect my laptop with home wifi network as wifi icon is not visible there. Need assistance to fix this issue asap.

[Max3Aj]

@AVIS26, Hello and welcome to the HP Support Community!

Thanks for posting your question. I'm here to help you get things back on track.

Let's work together to restore Wi-Fi connectivity on your HP ENVY x360 15.6" Laptop.

Issue: Wi-Fi icon missing and unable to connect to network

This usually happens due to one of the following:

• Wi-Fi adapter is disabled or missing
• Network drivers are corrupted or outdated
• Airplane mode is enabled
• BIOS or Windows updates are pending

Step-by-step Troubleshooting

Step 1: Check Airplane Mode

1. Press Windows + A to open the Action Center.
2. Make sure Airplane Mode is turned off.
3. If Wi-Fi is not listed, proceed to the next step.

Step 2: Check Device Manager for Wi-Fi Adapter

1. Press Windows + X → select Device Manager.
2. Expand Network adapters.
3. Look for a device like Intel Wi-Fi 6 AX201 or similar.
   • If it's missing, click View > Show hidden devices.
   • If it's disabled, right-click and choose Enable.
   • If there's a yellow warning icon, update or reinstall the driver.

Step 3: Reinstall Wireless Driver

1. Go to the official HP driver page for your model: Official HP® Support
2. Download and install the latest Wi-Fi driver under Network Driver section.
3. Restart your laptop after installation.

Step 4: Run HP Network Check

Use HP's built-in diagnostics:

1. Open HP Support Assistant (search in Start menu). HP Support Assistant | HP® Support
2. Go to Troubleshooting and Fixes → Network and Internet.
3. Run the Network Check tool.

Step 5: BIOS Update (if needed)

Sometimes a BIOS update resolves hardware detection issues:

• On the same HP driver page, check for the latest BIOS update under BIOS section.
• Follow on-screen instructions carefully.

Still not working?

If the issue persists:

• Try a System Restore to a point when Wi-Fi was working.
• Or perform a Windows Network Reset:
  Go to Settings > Network & Internet > Advanced network settings > Network reset.

I hope the information shared has been useful and resolves your concern.

Wishing you a smooth and hassle-free experience ahead!

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support