To be, or not to be, that is the question... Bluetooth

[Stormlord]

Hi, Everybody!! Please help!!
Do I have the integrated Bluetooth in my laptop with Broadcom [edit]?
I have no Bluetooth or unknown devices in device manager!
The Bluetooth driver can't install. (error "no Bluetooth device")
thank you

[Paul_Tikkanen]

Hi:

Check the BIOS.

There should be a setting to enable/disable bluetooth.

If it shows 'Not Present' then you have your answer.

If you see no such setting at all (I don't have your notebook and the service manual does not provide any BIOS setting info), then install the HP connection manager software, restart the PC and see if you can turn on the bluetooth with the software controls.

This package provides the HP Connection Manager for the supported notebook running a supported operating system.

https://ftp.hp.com/pub/softpaq/sp53001-53500/sp53394.exe

The parts list for your notebook's product number doesn't seem to indicate that a separate bluetooth module is included.

http://partsurfer.hp.com/Search.aspx?searchText=WD696EA

[Stormlord]

Thank you for answer!
There is no setting Bluetooth in the bios or Connection manager(...
I have the WIDCOMM directory with bluetooth dryvers and programs in my hard disk!
I think the Bluetooth was working in my laptop some years ago

[Paul_Tikkanen]

You're very welcome.

Unfortunately if it isn't there, I can't help you with getting it back.