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HP Recommended
HP Probook 650 G1
Microsoft Windows 10 (64-bit)

i can't find the driver for USB\VID_8087&PID_07DA\5&3B36A593&0&12 could you help me, please!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Please see this discussion for the solution...

 

Solved: USB\VID_8087&PID_07DA\6&145ef68c&0&6 - HP Support Community - 8072937

 

I have also zipped up and attached the driver below and you can manually install it as follows...

 

Download and unzip the file to its folder.   Do not do anything with the drivers in the folder.

 

Go to the device manager.  Click on the USB\VID_8087&PID_07DA device needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the 'Browse my computer for drivers' option, and browse to the driver folder you unzipped.

 

Make sure the Include subfolders box is checked, and the driver should install.

 

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Please see this discussion for the solution...

 

Solved: USB\VID_8087&PID_07DA\6&145ef68c&0&6 - HP Support Community - 8072937

 

I have also zipped up and attached the driver below and you can manually install it as follows...

 

Download and unzip the file to its folder.   Do not do anything with the drivers in the folder.

 

Go to the device manager.  Click on the USB\VID_8087&PID_07DA device needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the 'Browse my computer for drivers' option, and browse to the driver folder you unzipped.

 

Make sure the Include subfolders box is checked, and the driver should install.

 

 

HP Recommended

That is great! the bluethoo works!

Thank you for your support

HP Recommended

You're very welcome.

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