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HP Recommended
HP Pavilion - 15-cs0053cl
I recently purchased a 

TP-Link USB WiFi Adapter for PC(TL-WN725N)

and it works perfectly with one big exception. It is installed on an HP Paviilion Laptop (HP Pavilion - 15-cs0053cl) whose built-in WiFi adapter has failed. The ONE problem is that every time the computer goes to sleep, the TP-Link adapter completely disappears can only be reactivated by a cold reboot -- I have to power the computer off and go through the entire reboot process. When it finally comes up, the TP-Link adapter is there and automatically connected to the WiFi network that had been chosen before the sleep and cold reboot process.
 
Is there anything I can do to stop this major annoyance?  Simple restarting doesn't do the job of bringing the TP-Link adapter back to life.
 
Thanks in advance for any help you can give me.  FYI, here are the specs of the laptop:
 
Device name LAPTOP-0KNBR3OE
Processor Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz   1.80 GHz
Installed RAM 12.0 GB (11.9 GB usable)
Device ID 91EDED28-0D6F-429D-B048-9B61C19E7ED5
Product ID 00325-80174-02406-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Touch support with 10 touch points
 
1 REPLY 1
HP Recommended

Hi @Santa_Rosa_John,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

If your USB WiFi adapter disappears when your laptop goes to sleep, it could be a power management setting that is causing the issue. Here are a few steps you can take to resolve the issue.

 

  • Check power management settings: Open Device Manager, right-click on your WiFi adapter and select Properties. Go to the Power Management tab and uncheck "Allow the computer to turn off this device to save power." Click OK to save changes.
  • Update drivers: Go to the manufacturer's website and download the latest drivers for your WiFi adapter. Install the drivers and see if the issue is resolved.
  • Disable fast startup: Open the Control Panel and go to Power Options. Click "Choose what the power button does" and select "Change settings that are currently unavailable." Uncheck "Turn on fast startup (recommended)" and click Save changes.
  • Disable USB selective suspend: Open Power Options again, click "Change plan settings," then "Change advanced power settings." Expand the "USB settings" and "USB selective suspend setting" options. Set the settings to "Disabled" and click OK.

 

If none of these steps resolve the issue, you may need to replace the USB WiFi adapter with a more compatible one.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

I am an HP Employee.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.