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‎07-23-2020 10:21 AM

HP Recommended
Product: Notebook

Hi! My USB ports stopped working last week. I have researched online on how to check if they’re up to date, and everything looked fine. I have uninstalled/reinstalled them, and they still don’t work. I’ve plugged in mouse dongles, my cell phone charger into the usb, and they’re just dead. Does anyone have any insight on what I need to do here? 

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1 person had the same question
1 REPLY 1

‎07-26-2020 06:44 AM

HP Recommended

@TheKreep

 

Welcome to the HP Support Community.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:

 

Click here for steps on finding the information we need!

 

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

http://support.hp.com/us-en/document/c03754824

 

Thanks 🙂


I am an HP Employee

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