Unable to connect to any wifi network

[shrikanth0726]

Hello!

Since past one week, I am unable to connect any wifi network. When I am running the windows network diagnostics, it is showing error " VMnet 1 and VMnet8 do not have a valid ip configuration".

How can I resolve this issue.

[Alden4]

Hi @shrikanth0726,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you. 

Based on the error message you provided, it appears that you are running a virtual machine software (such as VMware) on your computer, and it is causing issues with your Wi-Fi connectivity.

Here are some steps you can try to resolve this issue.

• Disable any virtual network adapters: Open your virtual machine software and check if any virtual network adapters are active. If so, try disabling them and see if that resolves the issue.
• Check your network settings: Make sure your virtual machine software is not using the same IP address range as your Wi-Fi network. If it is, change the virtual machine's IP address range to a different subnet.
• Restart your network services: Open the Command Prompt as an administrator and type the following commands one by one.

• netsh winsock reset
• netsh int ip reset
• ipconfig /release
• ipconfig /renew
• ipconfig /flushdns
• Restart your computer

• Update your virtual machine software: If the issue persists, try updating your virtual machine software to the latest version.
• Check your firewall settings: Ensure that your firewall is not blocking any incoming or outgoing connections from your virtual machine.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support