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HP 15.6 inch Laptop PC 15-e2000 (2J4V9AV)

Hello!

Since past one week, I am unable to connect any wifi network. When I am running the windows network diagnostics, it is showing error " VMnet 1 and VMnet8 do not have a valid ip configuration".

 

How can I resolve this issue.

 

 

1 REPLY 1
HP Recommended

Hi @shrikanth0726,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you. 

 

Based on the error message you provided, it appears that you are running a virtual machine software (such as VMware) on your computer, and it is causing issues with your Wi-Fi connectivity.

 

Here are some steps you can try to resolve this issue.

 

  • Disable any virtual network adapters: Open your virtual machine software and check if any virtual network adapters are active. If so, try disabling them and see if that resolves the issue.
  • Check your network settings: Make sure your virtual machine software is not using the same IP address range as your Wi-Fi network. If it is, change the virtual machine's IP address range to a different subnet.
  • Restart your network services: Open the Command Prompt as an administrator and type the following commands one by one.

 

  • netsh winsock reset
  • netsh int ip reset
  • ipconfig /release
  • ipconfig /renew
  • ipconfig /flushdns
  • Restart your computer

 

  • Update your virtual machine software: If the issue persists, try updating your virtual machine software to the latest version.
  • Check your firewall settings: Ensure that your firewall is not blocking any incoming or outgoing connections from your virtual machine.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support

 

I am an HP Employee.
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