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‎05-15-2022 04:46 AM

HP Recommended
Product: HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 (2P6B3AV)
Operating System: Microsoft Windows 11

Hello,

 

I have an issue that I hope anyone has seen before and knows of a fix. My laptop is unable to connect to any wireless network that requires accessing a web page in order to complete the connection, like that in some places such as hotels and airports. Windows 11 gives up immediately with a "Can't connect to network" message. I do not think there is a problem with drivers as the laptop will connect without any problems to wireless networks that are completely open or need a password to connect, both at home and other places.

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2 REPLIES 2

‎05-15-2022 05:03 AM

HP Recommended

Hi, @Carnotaurus did you recently upgrade to Windows 11? I think I experienced the same thing with Windows 11 when I upgraded it and I had to roll back to Windows 10 afterward. Windows 11 has some software issues at the moment so it is best to wait before upgrading.

 

I am not sure if you recently upgraded to Windows 11 by the way so it could be another issue that may be causing the challenge.

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‎05-15-2022 05:05 AM

HP Recommended

The laptop came with Windows 11 from the factory so no upgrade was made and a rollback is not possible.

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