• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP 15-f2000 Laptop PC (30K17AV)

Windows 11 22H2

Realtek RTL8821CE 802. 11acPCIe Adapter

 

I have a trouble with connecting to a 5Hz Wi-Fi network on Windows 11 on my notebook.

But the 2.4Hz network connection works.

Other devices connect to the 5Hz network without problems (computer, smartphones, smart TVs)

Even an ubuntu this notebook connects to a 5Hz network:)

But on Win 11 doesn't work:(

2 REPLIES 2
HP Recommended

Hey @dlipkevich 

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

Ric_Ob

I work on behalf of HP. Our job as moderator is to monitor all traffic on the community.
HP Recommended

Hi @Ric_Ob.

I have a trouble with connecting to a 5Hz Wi-Fi network on Windows 11 on my laptop.

But the 2.4Hz network connection works.

Other devices connect to the 5Hz network without problems (computer, smartphones, smart TVs)

Even an ubuntu laptop connects to a 5Hz network:)  But on Win 11 doesn't work:(

Windows 11 22H2

Realtek RTL8821CE 802. 11acPCIe Adapter

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.