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Microsoft Windows 11

I have a HP Pavilion 15 Laptop PC.  The wifi icon is missing and I'm unable to connect to the internet.  How do I get this feature back?

1 REPLY 1
HP Recommended

Hi @movingonup1,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

I'm sorry to hear that you're facing issues with your HP Pavilion 15 laptop's Wi-Fi connectivity. Let's try some troubleshooting steps to help you resolve the problem.

 

Check Wi-Fi Switch or Function Key: Ensure that the Wi-Fi switch on your laptop is turned on. Some laptops have a physical switch on the side or front, while others use a function key (like "F12") in combination with the "Fn" key to toggle Wi-Fi on/off. Look for the Wi-Fi icon on your laptop's keyboard and try pressing the corresponding function key to enable Wi-Fi.

Restart your Laptop: Sometimes, a simple restart can fix minor software glitches. Restart your laptop and check if the Wi-Fi icon reappears.

Check Wi-Fi Settings: Verify that the Wi-Fi settings are enabled in the operating system. Here's how to check in Windows:

 

  • Right-click on the Wi-Fi icon in the system tray (bottom-right corner of the screen).
  • Select "Open Network & Internet settings."
  • In the Settings window, ensure that "Wi-Fi" is turned on.

 

Update Wi-Fi Drivers: Outdated or corrupted Wi-Fi drivers can cause connectivity problems. To update the Wi-Fi drivers, follow these steps:

 

  • Right-click on the "Start" button and select "Device Manager."
  • In the Device Manager window, expand the "Network adapters" section.
  • Right-click on your Wi-Fi adapter and choose "Update driver."
  • Select "Search automatically for updated driver software" and follow the on-screen instructions.

 

Reset Network Settings: Sometimes, resetting network settings can resolve connectivity issues:

 

  • Open the Command Prompt as an administrator (right-click the Start button, and choose "Command Prompt (Admin)").
  • Type the following commands one by one and press Enter after each:

netsh winsock reset 

netsh int ip reset 

ipconfig /release 

ipconfig /renew

 

  • Restart your laptop and check if the Wi-Fi icon appears.

 

Check for Airplane Mode: Make sure Airplane mode is disabled. If it's enabled, it will turn off Wi-Fi and other wireless connections.

Check Wi-Fi Adapter Hardware: In some cases, the Wi-Fi adapter may be faulty or disconnected internally.

 

 

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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