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‎03-07-2020 11:11 PM - last edited on ‎03-08-2020 02:15 PM by Retired

HP Recommended
Product: HP 6470b
Operating System: Microsoft Windows 10 (64-bit)

Hi Team,

 

Recently I have upgraded to Win 10(64 bit) however I am unable to see my Home WIFI and rest others WIFI is working like my mobile hotspot and other home WIFI is showing in Wireless conection.

 

[edit]

Model Number: ProBook 6470b

 

Please help me I am unable to connect to Home WIF.

1 REPLY 1

‎03-08-2020 05:09 AM

HP Recommended

Hi

Can you remove the serial number, we only need Product Number   C1G62UP

http://partsurfer.hp.com/Search.aspx?searchText=C1G62UP

 

Can you please tell us what adapter is fitted?

 

Try

WinKey + R   and type    msinfo32

 

msinfo32.png

 

and any other details that may help us to help you.

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