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Unable to register new chromebook as it was registered 8 months ago

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Chromebook x360
Chrome OS

Recently purchased new hp chromebook. Went to register it online only to find it had been registered 8 months ago in February 2021.  

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HP Support Agent
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Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, I understand that your product warranty details are incorrect, to provide an accurate resolution, I need a few more details:

  • Have you submitted the warranty dispute with HP? 

Click here here to know "How to Submit a Dispute to Validate Your Warranty"

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

I am an HP Employee

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