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‎02-17-2020 11:30 AM

HP Recommended
Product: HP Pavilion 15 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Hi guys,

 

I need your expertise please. I did a system update recently then I noticed upon opening my laptop my Wi-Fi can't connect.

Upon further investigation my wireless network adapter is not working. I tried doing troubleshooting on my end, and came up and the end to uninstall and reinstall.

 

Now I had already uninstalled my wireless network adapter (Forgot to take note the driver model) then restarted my laptop knowing that after the restart my wireless network adapter will automatically reinstall itself, but that didn't happen. So now i'm stuck without any wifi connectivity. Please help!

 

The only thing I remembered I think it was Broadcomm or something.

1 person had the same question
1 REPLY 1

‎02-17-2020 11:57 AM

HP Recommended

Hi:

 

If you uninstalled the wifi adapter driver, there should be a device listed in the device manager labeled as a Network Controller and it will have a little ! mark next to it.

 

If you see such a device, please post the hardware ID for it, so I can post the link to the driver you need.

 

Use this guide to find that information.

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

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