cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
Level 1
4 3 0 2
Message 1 of 8
3,036
Flag Post

Solved!

Upgrade Memory for HP Laptop - HP Laptop 15-bs0xx

HP Recommended
HP Laptop 15-bs0xx
Microsoft Windows 10 (64-bit)

How many memory slots does this laptop have and what is the max per slot it can be upgraded to?  I'm hoping this will speed it up.  It is surprisingly slow considering it is only used for web and word processing.

7 REPLIES 7
Highlighted
Level 7
Level 7
616 602 69 230
Message 2 of 8
Flag Post
HP Recommended

Hello.

Please indicate the product number (model) of your equipment:

Find the product information with HP Support Assistant.
  1. In Windows, search for and open HP Support Assistant.
    If it is not already installed, download HP Support Assistant and then open the application.
  2. Click the My devices tab.
    The product name, serial number, and product number display on the tile for your notebook.

I am a computer systems engineer and a Mexican volunteer at the forum.

0 Kudos
Highlighted
Author
Level 1
4 3 0 2
Message 3 of 8
Flag Post
HP Recommended

1TJ84UA#ABA

Thank you!

0 Kudos
Highlighted
Level 7
Level 7
616 602 69 230
Message 4 of 8
Flag Post
HP Recommended

Your equipment supports a maximum of 16 gb of ram.
It has two slots to place the ram memory.

Compatible ram memories:

● 8-GB 862398-855
● 4 GB 862397-855 and 862397-855.
● 2 GB 864271-855

 

The ram memory must be  2400MHz, PC4-17000, 1.2v DDR4.

 

You can get the piece you want from:

Ordering HP Certified Replacement Parts

 


I am a computer systems engineer and a Mexican volunteer at the forum.

Highlighted
Author
Level 1
4 3 0 2
Message 5 of 8
Flag Post
HP Recommended

Thank you.  This has an I3 7th Gen.  What do you recommend for memory expansion?

 

One 8 gb RAM to replace current 4 GB Slot #1
One 4gb to add to Slot #2

 

16 gb ram - 8 GB in each slot.  Doubtful Pentium I3 (7th Gen) and/or  system board (832A23.7) would support this.  In other words, going beyond 8 gb would not make a difference in performance due to system limitation. 

 

Very grateful for your assistance.  I promise this is my last question. 🙂

 

 

Highlighted
Level 7
Level 7
616 602 69 230
Message 6 of 8
Flag Post
HP Recommended

I recommend that you install an 8 gb ram memory.


I am a computer systems engineer and a Mexican volunteer at the forum.

Highlighted
Author
Level 1
4 3 0 2
Message 7 of 8
Flag Post
HP Recommended

Okay.  Thank you!

Highlighted
Level 15
Level 15
10,411 10,367 2,038 3,992
Message 8 of 8
Flag Post
HP Recommended

Hi,

I just came across this thread and even if you have already assigned the solution, I want to give some further info. Your notebook will actually support max 32GB of DDR4 2400MHz RAM (2x16GB) even if the service manual mentions 16GB.

There are two slots. For best performance  (dual-channel support) you should use two identical sticks of RAM in each slot. So 2x4GB or 2x8GB which should be enough.

Example of RAM:

https://www.crucial.com/usa/en/compatible-upgrade-for/HP-Compaq/hp-15-bs051od#MEMORYFilters

 

Another upgrade you really should perform is to replace the Hard Drive with a 2.5" SATA3 SSD such as the Samsung 860 Evo, Crucial MX500 or similar. This would give a great boost to the everyday performance of the notebook.

 

Service manual:

http://h10032.www1.hp.com/ctg/Manual/c05493257

 

Hope it helps,

David

English Community Expert

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation