• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Pavilion TouchSmart 15-N027SA
Microsoft Windows 10 (64-bit)

Is it possible to upgrade the slow Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter half-size mini card/PCI Expreswifi card on this system with a newer faster card

 

Windows 10

AMD 10 CPU

 

Any help would be greatly appreciated?

3 REPLIES 3
HP Recommended

Hi @Jeffey,

 

Welcome to the HP forums! It is a great way to engage, post questions and find resolutions by working with specialists in the HP community. I understand that you need information regarding the Qualcomm wifi card’s compatibility with your computer. It will be a privilege to assist you.

 

A commendable job was done by doing some research  before posting the question in the HP forums. It is always a great pleasure to work with tech-savvy and technically sound customers like you. Kudos to you for that. We greatly value your relationship with HP. We appreciate you greatly for doing business with HP and I take it as a privilege to share this platform with you.

 

Going by the specs sheet of your computer and the Qualcomm wifi card’s specifications, it looks like it is compatible. However, I request you to consult a local technician to assist you here as you need to get the correct drivers from the  manufacturer for this card for windows 10.

 

Please check these links for product specifications.

Link 1 notebook product specifications: http://support.hp.com/us-en/document/c03992291

 

Link 2 Atheros AR9485 802.11 b/g/n WiFi Adapter (1x1) - network adapter Series: https://www.cnet.com/products/atheros-ar9485-802-11-b-g-n-wifi-adapter-1x1-network-adapter-series/sp...

 

Link 3 HP computer's user manual: http://h10032.www1.hp.com/ctg/Manual/c04439615

 

I genuinely hope the issue gets resolved without hassles and the computer works great and stays healthy for a long time. Hope this helps. Please let me know how this works.

 

To simply say thanks, please click the "Thumbs Up" button to appreciate my efforts. If this helps, please mark this as “Accepted Solution”.

Take care now and have a splendid week ahead.

DavidSMP
I am an HP Employee

HP Recommended

Thanks for trying to help with Upgrading the WIFI Adapter

I all ready have all the information you sent me links for

 

My problem is due to having the AMD CPU Laptop it is virtually impossible to get any information about upgrading the internal wifi card

Other owners of the AMD version of this Laptop have tried replacing the wifi card with an Intel card and the laptops will not boot up or if they boot up the Intel card is not showing up

 

I upgraded my Virgin media broadband from 75mb to 100mb and for some reason my wifi, speed dropped around 10% while the Ethernet speed increased around 12%

 

Virgin Media blamed the speed download problem on my Laptop: saying it was an old model that could not handle their latest router; the laptop was bought spring 2014

 

HP Recommended

Hi @Jeffey,

 

Awesome work figuring it out all by yourself. Brilliant stuff! Hats off to you on that score. I am glad that you've been able to figure out things correctly. It has been a genuine pleasure to share this platform with you and thanks for giving me the privilege.

 

Trust me I've done all I can to help you here. 

 

To simply say thanks, please click the "Thumbs Up"button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution”.

Take care now and have a splendid week ahead.

DavidSMP
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.