• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP 15 TS Note book
Microsoft Windows 10 (64-bit)

Hello,

 

I would like to know if I am able to update from a  2.4 ghz wifi card to a 5 ghz card.  My current network adaptor is a Realtek RTL8723BE 802.11 bgn.  

 

Thank you

2 REPLIES 2
HP Recommended

 @20JohnJohn 

Hello,

What is the exact model of your laptop (e.g. 5ES85EA)?

To find this product number P/N: this document.

The Realtek RTL8723BE is an 802.11bgn 2.4 GHz single-chip that integrates Wireless LAN (WLAN) and a network PCIe interface controller with integrated Bluetooth 2.1/3.0/4.0 controller. This wireless module supports 2.4 GHz Wi-Fi band only.

In case of need, do not hesitate to contact us.

 

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

HP Recommended

Hello,

 

Trying to find out if I can upgrade my 2.4 ghz card to a 5ghz card.   My current wifi adaptor, Realtek RTL*723BE 802.11 bgn only supports 2.4 ghz.  The product # of the computer is K7W73UA#ABA.

 

Thanks

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.