• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Victus by HP Gaming Laptop 15-fa0000 (680A2AV)

Wifi still doesn't show up after going through all the recommended steps. I really don't want to do a reset. What's going on?

1 REPLY 1
HP Recommended

Hi @JMOSS23 ,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

If your Victus by HP Gaming Laptop's Wi-Fi isn't working despite going through the recommended troubleshooting steps, there are a few additional things you can try before considering a reset. Please follow these steps:

Check Flight Mode: Make sure that the Flight Mode is turned off. Flight Mode disables all wireless connections, including Wi-Fi.

Physical Wi-Fi Switch or Key: Some laptops have a physical switch or key combination to enable or disable Wi-Fi. Ensure that Wi-Fi is turned on using the switch or key combination.

Device Manager:

  • Right-click on the Start button and select "Device Manager."
  • Locate the "Network adapters" section, and expand it.
  • Right-click on your Wi-Fi adapter and select "Enable" if it's disabled.

Update Wi-Fi Driver:

  • In Device Manager, right-click on your Wi-Fi adapter and select "Update driver."
  • Choose the option to search automatically for updated driver software. If an update is found, follow the on-screen instructions to install it.

Network Troubleshooter:

  • Open the Settings app (Windows key + I), then go to "Update & Security" > "Troubleshoot."
  • Run the "Internet Connections" troubleshooter and follow the on-screen instructions.

Restart Router and Modem:

  • Power off your router and modem.
  • Wait for about 10-15 seconds, then power them back on.
  • Wait for the devices to fully restart, and then check if your Wi-Fi is available.

Check Wi-Fi Broadcast Settings:

  • Access your router's settings through a web browser.
  • Make sure that the Wi-Fi network is broadcasting and is not hidden.
  • Ensure that the Wi-Fi network name (SSID) is visible.

Security Software:

  • Temporarily disable any third-party antivirus or firewall software.
  • Check if the Wi-Fi works without these security programs running.

System File Checker (SFC):

  • Open Command Prompt as an administrator (right-click on the Start button, select "Command Prompt (Admin)").
  • Type sfc /scannow and press Enter. This will check and repair system files.

Check for Windows Updates:

  • Ensure that your operating system is up-to-date with the latest updates.

 

I hope this helps. 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Gaya1239

HP Support

Take care and have a good day.
Gaya1239 – HP Support.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.