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Video support USB-C port of HP15S-FQ1442ND

HP 15S-FQ1442ND
Microsoft Windows 10 (64-bit)

Does the USB-C port of the laptop HP15S-FQ1442ND support video data??? I am trying to connect a display with a USB-C docking station (and a HDMI cable) but it doesn't work.
On the phone the service guy said the USB-C port does not support video but the Dutch datasheet of the laptop mentions it does (see below).

So who is right ??

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Video support USB-C port of HP15S-FQ1442ND

@Warner64  Welcome to HP Community!

 

I understand that you would like to know the USB C type port can connect the USB-C docking station.

 

Unfortunately, the USB C type port is not having a thunderbolt symbol (power symbol). It is not possible to connect any display devices.

 

USB Type-C port -Connects a USB device, such as a cell phone, camera, activity tracker, or smartwatch, and provides data transfer.

NOTE: Cables and/or adapters (purchased separately) may be required.

 

Please refer the following manual 

 

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


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Video support USB-C port of HP15S-FQ1442ND

Hi Praveen,

 

Thanks for answering.

The specifications are clear now, but it is a pity that the Dutch datasheet of the product mentions the use of a display as a possibilty of the USB-C port. All the resellers copy this spec from the datasheet in their product-specs.
Bit misleading, don't you think .........

 

Cheer, Warner

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Video support USB-C port of HP15S-FQ1442ND

@Warner64 

 

I understand your concerns.

 

All HP models do not have a thunderbolt port. It depends on the product configuration.

 

I would suggest you contact our HP shopping team or contact our phone support. 

 

 

Here is how you can get in touch with phone support.

 

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Have a nice day!!

 

 

 

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