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HP Recommended
HP Pavilion Power - 15-cb028nl
Microsoft Windows 10 (64-bit)

When i power on or wake up from sleep the notebook WI-FI is not working and i need to disable and re enable the WI-FI card from device manager to get it to work.

After re enabling the card the WI-FI work fine.

I've tried to update the driver, removed the check mark beside Allow the computer to turn off this device to save power, fresh install windows and fresh install with HP Cloud Recovery Tool.

None of them worked.

Can someone help me ?

1 REPLY 1
HP Recommended

@Giomiski,

 

Welcome to HP Support Community,

 

Let's try to run Windows update troubleshooter: 

 

Download and install the troubleshooter from this link.

 

Now try to perform a Windows update:

 

1) In the search box, type and open Windows Updates. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer.

 

Next thing, I would suggest here is to uninstall the wireless drivers from device manager: 

Right-Click on start button> click device manager> Network adapters>then select the wireless drivers and right-click on it and uninstall the Wifi drivers.

Then restart the computer and check if you are able to go online.

Finally, please update the bios, chipset and wifi drivers from this link: http://hp.com/drivers Please select the country and follow the on-screen instructions.

Also, download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

Refer this link to know how to use HP support assistant.

 

Alternatively, I would suggest here is to run the test of tht Wireless from F2(Please capture the failure ID for further assistance).

 

Let me know how it goes!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Jeet_Singh
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.