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‎02-04-2024 02:55 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello, I have Windows 10 Home 64 BIT  version 22H2 installed on my laptop HP I5H95MT, processor ntel(R) Core(TM) i7-7500U CPU @ 2.70GHz 2.90 GHz bought in December 2018

 

Suddenly my wi-fi stop working, now I can surf on internet using the cable

It happen in the past and I solve the problem re-installing windows. 

COuld you tell me the way to solve the problem? Maybe some updates of drivers etc

 

Thanks a lot

 

 

Category:
1 REPLY 1

‎02-04-2024 03:46 AM - edited ‎02-04-2024 03:48 AM

HP Recommended

I cannot find 15H95MT in any HP documentation.  It is likely a Windows update put in the wrong WiFi driver

 

Please provide the Product ID or Model name for better assistance. Preferably the full product ID including the characters after the # symbol. 

 

It would also be helpful if you could bring up the device manager and list the name of the network WIFI device.  It should have a warning icon next to it.  If you cannot find it then enable the "show hidden items" feature of the device driver

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