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‎09-07-2020 08:31 AM

HP Recommended
Product: Chromebook 14

OK SO MY CHROMEBOOK KEEPS DISCONNECTING EVERY 5 SECONDS FROM THE WIFI BUT THE ROUTER IS FINE. HELP

1 person had the same question
2 REPLIES 2

‎09-10-2020 07:15 AM

HP Recommended

@adalis_fraxedas


Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please perform a Power Wash Link: https://support.google.com/chromebook/answer/183084?hl=en and let me know how it goes

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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‎09-16-2020 08:45 PM

HP Recommended

Since this issue persists I suggest you contact HP Support in your region for Service Options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

 

Thank you

KrazyToad
I Am An HP Employee

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