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‎09-30-2020 03:46 PM

HP Recommended
Product: HP Laptop
Operating System: Microsoft Windows 10 (64-bit)

Hi, I ran a speed test and my speed is only at 30 mb. I ran one on my phone and its connected to the same WIFI and its at around 550. Anyone know what the deal might be?

 

 

Thanks

3 REPLIES 3

‎09-30-2020 04:01 PM

HP Recommended

@Hockeymc3 

 

Normally they should be the same because the speed test measures speed at the entry point (ie router) not up to machine. But in your case, your machine may have slow wifi adapter. You can upgrade to a faster one (if allowed) or using something similar to

 

         https://www.scorptec.com.au/product/Networking/Adapters/67965-USB-AC53-NANO

 

       (Should be much cheaper, I bought it around March 2020 from same store and only $35).

 

Regards.

BH
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‎09-30-2020 07:18 PM

HP Recommended

I am confused because at one point this was not an issue.

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‎10-01-2020 09:13 AM

HP Recommended

contact your internet provider they may solve the issue

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