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What is your router on the following list
https://support.shaw.ca/t5/internet-articles/equipment-info-shaw-internet-modems/ta-p/5756
The specs of your printer is
It ONLY support 2.4GHz networks. Please allow your router to broadcast DUAL or TRIPLE bands including 2.4GHz. You printer can see 2.4GHz SSID and allow you to connect.
Regards.
BH
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