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Mnicole
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WIFI disappeared totally

HP Recommended
Pavilion (about 5 years old)
Microsoft Windows 10 (64-bit)

Yesterday in the middle of my workday, my computer totally shut down with no warning. There’s was no overheating etc. This isn’t totally unusual as this has happened periodically since I got it. When it turned back on, the WIFI option disappeared totally. I tried ever solution on the internet with no resolution. Luckily I can access the internet using an Ethernet cable. With work, however, it is imperative that I am able to be mobile and now that I have to stay wired in, it’s impacting my work. I even ran a hardware diagnostics to check if the wireless module was bad, but it passed the test. I read various accounts of similar things happening related to windows 10 updates. I tried rolling back to a previous version with no luck. Everyone couple of restarts the WiFi option will at least show up, but say no networks found. Then disappears totally again. When I try to update or reinstall the driver my computer crashes. I am at a loss as this is impacting my work and I am not in the financial situation to run out and purchase a laptop anytime soon. 

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