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‎04-06-2020 04:09 AM

HP Recommended
Product: G6 2250sa
Operating System: Microsoft Windows 10 (64-bit)

i imagine my computer did the automatic update, after the reboot my WiFi options had disappeared. So now I can't find my WiFi connections i only can see the airplane mode. Please help

1 person had the same question
1 REPLY 1

‎04-11-2020 02:40 PM

HP Recommended

@ksagarzazu Welcome to HP Community!

 

I understand that the Wifi option is disappeared.

 

Do not worry. I will try to fix the issue.

 

  1. I have a few steps that will resolve your concern,  

  2. Do a hard reset of the notebook to see if that gets the card to show up.   

 Click here for instructions.  

  1. Reinstall the drivers from the HP website.  

  2. If the issue persists, recover the original drivers from HP/Recovery manager.  

  3. Initiate a system restore followed by a Recovery to resolve the issue.  

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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