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‎01-17-2020 06:29 AM - edited ‎01-17-2020 07:09 AM

HP Recommended
Product: ENVY 6 1002TX
Operating System: Microsoft Windows 10 (64-bit)

Hi, 

Device info-HP ENVY 6 1002TX (B4P24PA) 

I am experiencing wifi (Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi) idling, ever since I have migrated to Windows 10 Pro ( fresh install on SSD)  from Windows 7 (pre-installed ).

I have tried updating drivers but there is no update available on the product page.

 

DEVICE HARDWARE IDs are as follows-

 

 

PCI\VEN_14E4&DEV_4727&SUBSYS_1795103C&REV_01
PCI\VEN_14E4&DEV_4727&SUBSYS_1795103C
PCI\VEN_14E4&DEV_4727&CC_028000
PCI\VEN_14E4&DEV_4727&CC_0280.

 

Any help will be highly appreciated.

4 REPLIES 4

‎01-17-2020 07:21 AM

HP Recommended

Hi:

 

That model wifi card is not supported in W10.

 

The only suggestion I can offer, would be to try the W8.1 driver and see if that works...

 

6.30.223.227    May 14, 2014

 

https://ftp.hp.com/pub/softpaq/sp66001-66500/sp66495.exe

Was this reply helpful? Yes No

‎01-19-2020 06:08 AM

HP Recommended

HI,

thanks, PAUL for replying. 

It didn't install on my device.

Is there any way I can get rid of this persistent issue.

 

Was this reply helpful? Yes No

‎01-19-2020 07:05 AM

HP Recommended

You're very welcome.

 

Unfortunately, the only way that I know of to get rid of the wifi not working would be to purchase an external USB dual band wifi adapter.

 

They make some very small Nano type ones nowadays that hardly stick out of the USB ports.

 

Your notebook has a BIOS whitelist, so upgrading the internal card is not a option.

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‎01-20-2020 10:29 PM

HP Recommended

Is there a way I can install win 7 drivers (like changing compatibility or something),?

Can't the win 10 updates resolve the issue?

Even my battery back up has gone down to 4o mins from ~4 hours of back up after installation of Win 10 on new SSD.

And i am not able to figure out what's causing it? 

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