WIFI just vanish

[MTGAT]

WIFI just vanished if laptop is not connected to charging or Bluetooth
i purchased this laptop in sep 2022 
first this problem come like in 3-4 days and when i restart it fixed

but now its like permanent if laptop is connected to charginf or bluetooth wifi will stop working 
pls help  

[MTGAT]

all the drivers, window update are up to date 
pls help

[Rainbow23]

Hi @MTGAT,

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you.

I see that you are facing wi-fi issues with your Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (457S2AV)

Please run the updates from HP Support Assistant by following the steps listed below:
1. Download the current version from this Weblink
2. Click on Updates and Messages to scan for new updates.
3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
4. Click the update name for a description, version number, and file size.
5. Select the box next to any updates you want to install, and then click Download and install.
You may also refer to the HP document to download and use HP Support Assistant by visiting this Weblink.

I hope this helps.
Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[MTGAT]

done but still the same problem pls help

[Rainbow23]

Hi @MTGAT,

I suggest that you follow the steps from this document. (Click on the word document to open the web page).

I hope this helps.
Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[MTGAT]

still facing the issue 
pls help

[Rainbow23]

Hi @MTGAT,

Welcome to the HP Support Community. 

As you have already tried the troubleshooting steps, this issue might require one on one interaction over the phone to fix it.

I have sent you a private message with the required information to talk to HP Support. 

In order to access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link