• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎11-30-2019 06:10 PM - edited ‎11-30-2019 06:11 PM

HP Recommended
Product: HP 14 dq001dx laptop
Operating System: Microsoft Windows 10 (64-bit)

I have a Realtek RTL 8723de WLAN card that operates on 2.4 only.  I would like to know:

1.  Can t his laptop (HP 14 dq001dx laptop) accept a card that operates on 5g?

2.  If so, what would be the best choice of a card to upgrade the laptop?

3.  Is there an instructional video or document that would help me with swapping the card? 

 

The laptop operates with Intel Core i3 8th Gen.  

 

Thanks!

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-30-2019 06:17 PM - edited ‎11-30-2019 06:24 PM

HP Recommended

Hi:

 

Yes, you can do a direct swap for this card, since your notebook only has one antenna cable...

 

Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) HP part # L17365-005.

 

The only place I have been able to find this model is on eBay.

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15

 

Below is the link to the service manual where you can find the wifi adapter removal and replacement procedure...

 

http://h10032.www1.hp.com/ctg/Manual/c06403450

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎11-30-2019 06:17 PM - edited ‎11-30-2019 06:24 PM

HP Recommended

Hi:

 

Yes, you can do a direct swap for this card, since your notebook only has one antenna cable...

 

Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) HP part # L17365-005.

 

The only place I have been able to find this model is on eBay.

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15

 

Below is the link to the service manual where you can find the wifi adapter removal and replacement procedure...

 

http://h10032.www1.hp.com/ctg/Manual/c06403450

Was this reply helpful? Yes No

‎12-01-2019 07:47 AM

HP Recommended

Awesome.  Thank you for the help! 

Was this reply helpful? Yes No

‎12-01-2019 08:01 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.