Warranty Status is showing incorrect dates

[Kautilya_Verma]

I purchased the laptop on last day 30/1/2025 but on your warranty status checking website it showing only 2 months left why such thing happening and no one is solving my issue.

Coverage type

Bundled warranty

Service type

HWM Onsite

Status

Coverage expiring

Start date

April 12, 2024

End date

April 11, 2025

Time Remaining

Months remaining: 2, Days remaining: 11

Service level

Std office hrs std office days

Standard

Next available tech resource

Country Coverage

Not Applicable

Standard Material Handling

No Special Coverage

No Limitation

No Specified Repair Time

Third Coverage Day

No Specified Restoration Time

Deliverables

HW Problem Diagnosis

Material

Onsite Support

Coverage type

Factory warranty

Service type

Warranty Hardware Maintenance Off-Site

Status

Coverage expiring

Start date

December 19, 2023

End date

February 16, 2025

Time Remaining

Days remaining: 16

Service level

2 Business Days Turn-Around

Global Coverage

Customer delivers to RepairCtr

Customer Pickup at RepairCtr

Standard Material Handling

Standard Parts Logistics

No Usage Limitation

Duration in Months

Offsite Coverage Window

Std Office Hrs Std Office Days

Deliverables

Hardware Problem Diagnosis

Offsite Support & Materials

Coverage type

Factory warranty

Service type

Wty: HP Support for Initial Setup

Status

Expired

Start date

December 19, 2023

End date

May 16, 2024

Time Remaining

Warranty Expired

Service level

Coverage Window Std Days

Duration in Days

Unlimited Named Callers

NextAvail TechResource Remote

2 Hr Remote Response

Deliverables

Initial Setup Assistance

[Sneha_01]

Hi @Kautilya_Verma 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Please check this document and follow the steps to raise the warranty dispute:

https://support.hp.com/hk-en/document/ish_2534210-1364541-16

Also please refer to the below link to check the warranty status.

https://support.hp.com/in-en/check-warranty

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support

[Kautilya_Verma]

After filling all detail and submitting it . It shows message that site is temporarily not working.

[Sneha_01]

Hi @Kautilya_Verma,

Could you please try with a different browser?

Take care and have a great day ahead!

[Kautilya_Verma]

Already tried on other browsers not working 

[Kuroi_Kenshi]

Hi @Kautilya_Verma,

Welcome to the HP Support Community! 

We're here to help you tackle that issue! Don't worry, we've got your back! 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

You can use this link as well: Click Here

We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

Regards,