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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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‎10-10-2019 10:15 AM

HP Recommended
Product: 15-r006TU
Operating System: Microsoft Windows 7 (64-bit)

I have reinstalled the windows. I have tried all the drivers but wifi is not working in my laptop. There is a red light on the f12/wifi key. Wifi is not working. It is showing that Network Controller and Bluetooth controller not found. Kindly solve this issue.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-10-2019 10:34 AM

HP Recommended

Hi:

 

Below are the links to the W7 wifi and Bluetooth drivers you need...

 

This package contains the driver installation package for the Ralink wireless LAN Controllers in the supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp71001-71500/sp71421.exe

 

This package contains the driver installation package for the MediaTek/Ralink Bluetooth in the supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp70501-71000/sp70570.exe

View solution in original post

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3 REPLIES 3

‎10-10-2019 10:34 AM

HP Recommended

Hi:

 

Below are the links to the W7 wifi and Bluetooth drivers you need...

 

This package contains the driver installation package for the Ralink wireless LAN Controllers in the supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp71001-71500/sp71421.exe

 

This package contains the driver installation package for the MediaTek/Ralink Bluetooth in the supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp70501-71000/sp70570.exe

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‎11-09-2019 07:57 AM

HP Recommended

Thank you very much. Your advice helped me to resolve the issue. Thanks

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‎11-09-2019 08:04 AM

HP Recommended

You're very welcome.

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