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‎03-21-2021 11:45 AM

HP Recommended
Product: HP 15 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Product name: HP 15 notebook PC, Product number:J8B79PA#ACJ

I have not used wifi since I bought this laptop. I have just updated windows from 8.1 to windows 10 . I want Wi-Fi to be active..Can u suggest how to solve my problem and I can enable my WiFi

 

 

1 REPLY 1

‎03-21-2021 12:39 PM

HP Recommended

Hi:

 

The parts list for your notebook indicates that it comes with a Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 combination WLAN adapter.

 

HP PartSurfer

 

That model wifi adapter is not compatible with the newer release of W10, and it completely disappears from the device manager.

 

Your only option would be to replace the internal Ralink card with a different model wifi card, or purchase an external USB wifi adapter.

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