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Where will I find my WPS PIN on my DIRECT-29-HP ENVY 5000 series

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Microsoft Windows 10 (64-bit)

I'm trying to connect my laptop wireless to my HP printer. I'm being asked for the WPS PIN. Where will I find it.

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Hi @Paul1-_,


Thank you for becoming an HP Forum member. It is a great location to get help from the community, get suggestions and find what has worked for others!


Going through your post, I understand you want to know the WPS pin. Don't worry I'd be glad to assist you.


To provide you with an accurate solution, I'll need a few more details:


  • DId this occur after a power outage or surge?
  • Did it occur after a software or windows update?
  • Did you run HP print and scan doctor?
  • Did you move the router or change the router by any chance?
  • Is it connected to the network via a router or using the WiFi direct feature without a router?

Please follow all the relevant steps from this link: (HP Printers - Enter WPS PIN Prompt When Adding a Printer (Windows 10)

 and then check if the issue gets resolved. This should work. If the issue continues then try these steps:

From this link: (HP Printers - Printer Not Found During Network Driver Setup (Windows)

  •  Perform steps from the section “Step 1: Restart the computer, printer, and router
  • Then run all the latest Windows 10 updates and ensure that they are correctly installed on the computer.
  • Then update the printer’s firmware using a USB cable by following instructions from this link: 
  • Use a USB cable if required.
  • Update the router's firmware if available.

Please let me know if this resolves the issue, or if you require further assistance!

Good luck 🙂

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

I am an HP Employee

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same question

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Welcome to HP support community.


If a prompt to enter a WPS PIN displays when you are connecting a printer, check the printer control panel or for a page that prints to obtain the PIN. The password is time-sensitive (valid for 90 seconds for many models), and then becomes invalid.

Go to An 'Enter WPS PIN' Message Displays During Printer Setup for more information.


I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.


I am an HP Employee

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