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Paul1-_
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Where will I find my WPS PIN on my DIRECT-29-HP ENVY 5000 series

DIRECT-29-HP ENVY5000
Microsoft Windows 10 (64-bit)

I'm trying to connect my laptop wireless to my HP printer. I'm being asked for the WPS PIN. Where will I find it.

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Where will I find my WPS PIN on my DIRECT-29-HP ENVY 5000 series

Hi @Paul1-_,

 

Thank you for becoming an HP Forum member. It is a great location to get help from the community, get suggestions and find what has worked for others!

 

Going through your post, I understand you want to know the WPS pin. Don't worry I'd be glad to assist you.

 

To provide you with an accurate solution, I'll need a few more details:

 

  • DId this occur after a power outage or surge?
  • Did it occur after a software or windows update?
  • Did you run HP print and scan doctor?
  • Did you move the router or change the router by any chance?
  • Is it connected to the network via a router or using the WiFi direct feature without a router?

Please follow all the relevant steps from this link:https://support.hp.com/us-en/document/c06006790 (HP Printers - Enter WPS PIN Prompt When Adding a Printer (Windows 10)

 and then check if the issue gets resolved. This should work. If the issue continues then try these steps:

From this link: https://support.hp.com/us-en/product/hp-deskjet-3630-all-in-one-printer-series/7172306/model/7599657... (HP Printers - Printer Not Found During Network Driver Setup (Windows)

  •  Perform steps from the section “Step 1: Restart the computer, printer, and router
  • Then run all the latest Windows 10 updates and ensure that they are correctly installed on the computer.
  • Then update the printer’s firmware using a USB cable by following instructions from this link: https://support.hp.com/bg-en/document/c02919168 
  • Use a USB cable if required.
  • Update the router's firmware if available.

Please let me know if this resolves the issue, or if you require further assistance!

Good luck 🙂


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Jeet_Singh
I am an HP Employee

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directornh
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Where will I find my WPS PIN on my DIRECT-29-HP ENVY 5000 series

same question

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Where will I find my WPS PIN on my DIRECT-29-HP ENVY 5000 series

@directornh

 

Welcome to HP support community.

 

If a prompt to enter a WPS PIN displays when you are connecting a printer, check the printer control panel or for a page that prints to obtain the PIN. The password is time-sensitive (valid for 90 seconds for many models), and then becomes invalid.

Go to An 'Enter WPS PIN' Message Displays During Printer Setup for more information.

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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