-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- Which bluetooth drivers should be installed?

Create an account on the HP Community to personalize your profile and ask a question
10-05-2019 01:43 AM
Hello All,
I am facing an issue since long time with my laptop drivers regarding bluetooth
Could any one exactly say which drivers i need to use for this model either Broadcom/Atheros/Intel?
10-05-2019 07:28 AM
Hi:
You would install the model Bluetooth driver that is for the model wifi adapter your notebook has.
Unfortunately, the parts list has two adapters that HP could have installed in your notebook.
http://partsurfer.hp.com/Search.aspx?searchText=A3V68PA
So that narrows the field down to Broadcom or Atheros.
You can figure out exactly what Bluetooth driver to install by identifying the model wifi adapter your notebook actually has.
To find that info, go to the device manager, click to expand the Network Adapters device manager category, and there you will find the name and model number of the wireless network adapter.
Once you have that info, you can install exactly the right BT driver you need.