• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion G6-1302TX
Microsoft Windows 7 (64-bit)

Hello All,

 

I am facing an issue since long time with my laptop drivers regarding bluetooth

 

Could any one exactly say which drivers i need to use for this model either Broadcom/Atheros/Intel?

1 REPLY 1
HP Recommended

Hi:

 

You would install the model Bluetooth driver that is for the model wifi adapter your notebook has.

 

Unfortunately, the parts list has two adapters that HP could have installed in your notebook.

 

http://partsurfer.hp.com/Search.aspx?searchText=A3V68PA

 

So that narrows the field down to Broadcom or Atheros.

 

You can figure out exactly what Bluetooth driver to install by identifying the model wifi adapter your notebook actually has.

 

To find that info, go to the device manager, click to expand the Network Adapters device manager category, and there you will find the name and model number of the wireless network adapter.

 

Once you have that info, you can install exactly the right BT driver you need.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.